Got it. What I don't understand is that you put in the navigation and it did not precondition. Maybe it was because the high speed charger was so close to your house/location? It needs like 20 min to precondition so maybe if you got in the car 20 min early and put the location in? I think that probably still would not work because it would want you in drive (?)
I think it is def something they could address with software but the question is when. I would email service to let them know, more likely they would pass that up for a cold weather software fix versus a rando on the phone.
*** Edit - I reread what you said - yes, then that seems like a software thinking design flaw - they should let the car precondition even if it is not in motion based on ETA to charger (or, like I am told Tesla's have, include a software button that lets you manually select precondition.
Separately - can you plug into just a normal outlet where you are before you leave? I did do that one morning - even though it was a slow charger (1.2kw per hour!) when I drove after scheduling departure time, it did not limit accel or regen (I don't know about fast charge as I was just driving a few miles).
I appreciate you sharing this info, it is really useful. Good luck and have fun!