The Whole SKI3 Frequent Skier Card Thing

[TomCat]

I loaded two ski days on my wife’s frequent ski card and no problems. When I looked 1/15 was available, but not available without FSC.

tom

 

[tirolski]

I loaded two ski days on my wife’s frequent ski card and no problems. When I looked 1/15 was available, but not available without FSC.

tom

Has she used her first day yet? Can ya load em without using your first day?

 

[Capdistski]

I loaded two ski days on my wife’s frequent ski card and no problems. When I looked 1/15 was available, but not available without FSC.

tom

I haven’t had any problems loading them online - the issue has been they then get rejected at the rfid gate when I show up. I have to go see guest services and Cindy fixes it, but it hasn’t worked once. After four fails, last weekend I just visited Cindy on my way in - It was 8am so no line and she fixed it for me pre-emptively - clearly I would have been rejected at the gate again. This weekend I will be at WF and will probably just go to the counter ahead there too.

and yes my cards have been replaced - twice!

 

[TomCat]

Has she used her first day yet? Can ya load em without using your first day?

I loaded her first paid day before she used her first day. I loaded the second paid day after the free day. No problems at the lift gate for any of the days.
Tom

 

[Kingslug]

Mine makes a strange sound..waits..then opens the gate at Gore. End of the day it doesn't work?

 

[JTG]

Used our FSC first days at WF this weekend, no issues. Allowing me to reload days if I want, with availability pretty open.

 

[TomCat]

I tried to get my wife’s free sixth day earlier this week. No luck. I got transferred to guest services exact time I called. They never picked up or returned my call. So I paid for the ticket.
I tried again today and at least someone said they would make sure guest services fixed the problem. As we are skiing tomorrow I had to buy the ticket again.
certainly not a good customer experience but at least we are skiing.

tom

 

[Kingslug]

Bought my wife the card..first free one and second one she bailed..so Im out 119 for the card and 80 bux for the ticket...not doing that again next year...

 

[Capdistski]

I tried to get my wife’s free sixth day earlier this week. No luck. I got transferred to guest services exact time I called. They never picked up or returned my call. So I paid for the ticket.
I tried again today and at least someone said they would make sure guest services fixed the problem. As we are skiing tomorrow I had to buy the ticket again.
certainly not a good customer experience but at least we are skiing.

tom

Cindy has been a huge help on getting me my free days - we have earned three days on our cards so far and I got one automatically and emailed her for the other two:

cindy@goremountain.com

 

[TomCat]

Thanks for the info. I will try email. I think she may be overwhelmed right now.
Tom