The "shit happens" excuse doesn't work when it's a recurring pattern. This was from last January. A literal river in the middle of Wildfire.
About 6 weeks later, there was another pipe failure at Bear that flooded the whole base area.
It sends a message that they're only fixing stuff when it breaks, rather than being proactive. Reminds me a lot of Whiteface in the years I was a passholder. It just seemed like their infrastructure was always falling apart.
Killington still has far better snowmaking than Gore or Whiteface, but the gap isn't as big as it once was. In fact, one could argue that competitors like Sunday River, Mount Snow, and Okemo have leapfrogged them on snowmaking. Killington still has the longest season in the east, but once again, the gap is not as big as it once was, particularly on the early side.
Unfortunately, I believe they've fallen victim to hubris. The mentality is "we're better than everyone else, and have nothing to learn from anyone". Well if the last year was any indication, it's coming back to bite them. They got absolutely trounced by Sunday River on early season, and even mid season snowmaking.
They haven't invested in the latest snowmaking technology, at least not on a large scale. For example, Gore has been investing heavily in HKD Klik hydrants, and has them on many miles of terrain now. Killington only has them in two spots, and not even on the full trail. Many of their trails have no fixed equipment at all, and that's difficult to deal with in an environment where ski areas are having a hard time finding employees. They also have other questionable habits like using K3000 guns in 15 degree wet bulb, sometimes right next to newer fixed equipment that is sitting idle. This more comes down to the snowmaking crews themselves, and old habits die hard, whether good or bad.
I don't hate Killington, and there are still many things they do well, and even lead the industry in. I see myself continuing to be a passholder for as long as I live where I do. But I also don't look at things through a rose colored lens. Their snowmaking system has become technologically outdated, and is undersized for how much terrain they have. It needs significant improvements, and I would like to see that happen before they build anymore new lifts or lodges.