Big SNOW limits ticket sales to 30 per 15-min check in period. The price goes up a bit as people buy tickets for a given time slot. I opted for 1:15 to save a few bucks since 1:00 had fewer tickets left. For some reason people don't realize that they can start at times that aren't on the hour or half-hour. People who get a multi-visit ticket don't have to reserve a time. The 2-hour session doesn't start until you thru the doors that leads to the snow.
First time I went was in July and we were in a hurry. Changed in the restroom. Never noticed the sign for Fitting Room. The doors to the changing rooms looked like decoration. There is plenty of space and a bench in the fitting rooms. So taking a kid in to get them changed would work out well.
In July, stopping by Big SNOW was a chance to get my daughter's BF on skis for the first time. All three of us did the full rental package that includes ski jacket, snow pants, helmet, and ski gear. The boot rental process is set up so that a newbie ends up with buckled boots, which they don't have to take off if they have already put on their snow pants. Note that the staff don't have to bend down because the customer's feet are not on ground level.
EDIT: Our check in time was 11:30. Pretty empty until 1:00.
Even though the online ticket purchase process asked for ability level, that didn't seem to make a difference. My daughter and I got skis that were about chin level, if not a little shorter. She asked for longer skis and they were quickly switched out. I wasn't planning to ski much so just kept what I was given.
There were blue-coated staff around who could help a beginner get into their ski bindings. I opted to let them help BF. Also found him one of the roaming instructors. Even though it was a Saturday (July during a pandemic), there weren't many beginner skiers around. So he essentially got a 45-min private lesson. Finished with a run or two on the "bunny slope" after starting out on the Perfect Slope (banked turns). Overall it was a very good introduction. BF is interested in skiing again. Since he and DD are in Asheville, NC, they can go to Cataloochee this winter. Cat is only 45 min away.
Monday, August 22, around 1:30pm
Saturday, July 24, around 2:30pm