Why is ORDA’s online store always so bad? In the old system my son had the same photo from age 6-13. He was so embarrassed but every year it would crash when I tried to upload a new photo. Must be a state contract with a very knowledgeable HTML3 provider. The new one doesn’t seem any better - Here is the email I just sent to Gore:
Tried to reload my frequent skier cards tonight - you guys seem to have changed your webstore but it is no better than in the past. I’ve done this for several years now and it has literally never worked. I’m not a tech idiot - your interface is really bad.
First I tried to log into my acct. No luck - error message.
Then I put in my WTP number - success! I put my reload in my cart. I then clicked ‘keep shopping’ and put in my son’s WTP number. No luck - error message.
I then called tech support. While on the phone I saw the note on the login page saying you might need to reset your password, so I followed that, put in my email address, and it said Success and I got an email to reset my pass word.
I then tried four times to reset my pw and got errors saying ‘trouble looking up information please try again later’.
Tech support couldn’t help at all - said someone would call me back.
Pretty darn frustrating. Bright side is maybe it will discourage all those people who usually go to Vermont from going to Gore this year.