Belleayre is seeking a motivated, detail-oriented professional to join the team as an Information Technology Technician. The successful candidate will troubleshoot and solve problems for end-users on workstations and point of sale systems. Responsibility include: Installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and peripherals. Monitoring ORDA’s helpdesk queue and responding to tickets in a timely fashion. Applying IT service management principles to improve the ORDA helpdesk experience. Resolving network connectivity problems
Deploying IT hardware and services throughout the facility.
Writing documentation and training staffl low-voltage wiring. Server and network installation and maintenance.
Acting as a technical resource in assisting users to resolve problems with equipment and data. Implementation and testing of backup and recovery operations.Installing, assembling, and configuring both physical and virtual servers. Managing system backups, restoring and assisting in disaster recovery.
Following all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others. This position requires a commitment to Belleayre’s Information Technology needs and understanding how they interface with successful operations. The successful candidate will be an excellent communicator, organized, and a problem-solver. Minimum Qualifications:
Relevant Associate’s degree with a minimum of one year of full-time experience. Relevant experience may replace educational requirements on a year for year basis. IT service management experience is preferred Salary:
Dependent upon qualifications and skills. ORDA offers an excellent benefits package including health, dental and vision insurances; paid leave (vacation, sick, and personal leave); and membership in the NYS Retirement System. Optional benefits include supplemental life
